Government on the Web http://www.governmentontheweb.org/?q=tag/Innovation en Paradoxes of Modernization: Unintended Consequences of Public Policy Reform http://www.governmentontheweb.org/?q=publications/62 <div class="field field-type-text field-field-publication-type"> <div class="field-label">Type:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Book </div> </div> </div> <div class="field field-type-number-integer field-field-pub-experiment"> <div class="field-label">Experiment?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No </div> </div> </div> <div class="field field-type-content-taxonomy field-field-publication-cat"> <div class="field-items"> <div class="field-item odd"> Innovation </div> </div> </div> <div class="field field-type-date field-field-publication-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Aug 2010</span> </div> </div> </div> <div class="field field-type-text field-field-publication-citation"> <div class="field-label">Citation:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Margetts, H., 6, P., Hood, C. (2010) Paradoxes of Modernization: Unintended Consequences of Public Policy Reform. Oxford University Press.</p> </div> </div> </div> <div class="all-attached-images"><div class="image-attach-body image-attach-node-63" style="width: 63px;"><a href="/?q=content/paradoxes-modernization-book-cover"><img src="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/images/book_paradoxes.jpg" alt="Paradoxes of Modernization Book Cover" title="Paradoxes of Modernization Book Cover" class="image image-medium " width="63" height="93" /></a></div> </div><p>This book explores the unintended and unanticipated effects associated with 'modernization' projects and tackles the key question that they provoke - why do policy-makers persist in such enterprises in the face of evidence that they tend to fail?</p> <p>Paradoxes of Modernization first discusses what is meant by 'modernization' and 'unintended consequences', placing public policy reform within more general intellectual and social trends. It presents eight case study 'modernization' projects. Their architects promised faster trains, a more efficient and reactive health service, a more motivated public service, better performing local government, enhanced information for prospective US university students, reduced rates of child malnutrition in developing countries, and a free, open, safe, interconnected cyberspace for people to conduct their social and political life. Each case provides a neat story with a paradox that varies the modernization theme and tackles the question: why was the project pursued? The conclusion categorizes the cases in terms of their outcome, from success to disappointment, and suggests some strategies for a more balanced version of modernization for current and future policy-makers.</p> <p><a href="http://www.oup.com/us/catalog/general/subject/Business/Management/?ci=9780199573547">More details are available at the publisher's website.</a></p> <h2>Features</h2> <ul> <li>Modernization is an implicit theme of much of public administration, yet is rarely considered</li> <li>Contributors consider the themes of modernization and unintended consequences in the public policy arena</li> <li>Detailed case studies across a range of public policy areas, including rail policy, nutrition policy, the Internet and the World Wide Web, local government performance assessment, health service information technology, university ranking systems, and performance-related pay.</li> </ul> <h2>Table of Contents</h2> <ul> <li>I. Understanding Modernization's Paradoxes</li> <ol> <li>1. The Drive to Modernize</li> <li>2. Modernization Dreams and Public Policy Reform</li> <li>3. When Forethought and Outturn Part</li> </ol> <li>II. Societal Innovations</li> <ol start="4"> <li>4. Ranking US Public Affairs Educational Programmes</li> <li>5. Et in Arcadia Ego</li> <li>6. Happy Surprises?</li> </ol> <li>III. State-Centred Reforms</li> <ol start="7"> <li>7. Addressing Undernutrition in India</li> <li>8. Integration at Any Price</li> <li>9. Post-Second World War British Railways</li> </ol> <li>IV. Modernization of the State</li> <ol start="10"> <li>10. The Paradox of Performance-Related Pay Systems</li> <li>11. What if Public Management Reform Actually Works?</li> </ol> <li>V. Conclusion</li> <ol start="12"> <li>12. Modernization, Balance, and Variety</li> </ol> </ul> <h2>About the Authors</h2> <p>Helen Margetts is Professor of Society and the Internet at the Oxford Internet Institute (OII) and Fellow of Mansfield College, University of Oxford, before which she was Director of the School of Public Policy at UCL. A political scientist specialising in politics and government on the Internet, she has authored and co-authored a wide range of books and articles as well as a series of policy reports for the National Audit Office, including (with Patrick Dunleavy and others) <a href="/publications/22"><em>Digital-era Governance</em></a> (Oxford University Press, 2006); (with Christopher Hood) <a href="/publications/23"><em>Tools of Government in the Digital Age</em></a> (Palgrave Macmillan, 2007); and <a href="/publications/26"><em>Government on the Internet</em></a> (a joint LSE-OII study for the NAO, 2007). She is editor of the new journal <a href="/journal">Policy and Internet</a> (Berkeley Electronic Press) and is currently researching on-line <a href="/tag/Collective Action">collective action</a>.</p> <p>Perri 6 is Professor of Social Policy in the Graduate School of the College of Business, Law and Social Policy at Nottingham Trent University. His recent books include <em>Institutional Dynamics of Culture</em> (ed. with G Mars, Ashgate, 2008), <em>Public Emotions</em> (ed. with S Radstone, C Squire, and A Treacher, Palgrave, 2007), <em>Beyond Delivery</em> (with E Peck, Palgrave, 2006), <em>Managing Networks of Twenty First Century Organisations</em> (with N Goodwin, E Peck, and T Freeman, Palgrave, 2006) and <em>E-governance</em> (Palgrave, 2004). He has published widely on issues such as joined-up government, consumer choice in public services, privacy and data protection, and social networks in journals such as Political Studies, Public Administration, and the Journal of Public Administration Research and Theory . He is currently researching how different styles of political judgment result in decisions that produce different types of unintended consequences.</p> <p>Christopher Hood has been Gladstone Professor of Government and Fellow of All Souls College Oxford since 2001 and was Director of the UK Economic and Social Research Council Public Services Research Programme from 2004 to 2010. Before that he held chairs at the London School of Economics and the University of Sydney, New South Wales, and was a lecturer at the University of Glasgow for 14 years. His publications include <em>The Limits of Administration</em> (Wiley, 1976), <em>The Tools of Government</em> (Macmillan, 1983, updated as <a href="/publications/23"><em>The Tools of Government in the Digital Age</em></a>, 2007, with Helen Margetts), <em>The Art of the State</em> (OUP, 1998) and <em>The Politics of Public Service Bargains</em> (OUP, 2006, with Martin Lodge). He is currently working on a book on the politics of blame-avoidance.</p> http://www.governmentontheweb.org/?q=publications/62#comments Innovation Fri, 28 Jan 2011 13:24:57 +0000 Scott A. Hale 62 at http://www.governmentontheweb.org Achieving Innovation: Routes to Progress and Common Barriers in the Public Services http://www.governmentontheweb.org/?q=publications/25 <div class="field field-type-text field-field-publication-type"> <div class="field-label">Type:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Report </div> </div> </div> <div class="field field-type-number-integer field-field-pub-experiment"> <div class="field-label">Experiment?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No </div> </div> </div> <div class="field field-type-content-taxonomy field-field-publication-cat"> <div class="field-items"> <div class="field-item odd"> Innovation </div> </div> </div> <div class="field field-type-date field-field-publication-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Jul 2006</span> </div> </div> </div> <div class="field field-type-text field-field-publication-citation"> <div class="field-label">Citation:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Dunleavy, P., Margetts, H., Bastow S., Tinkler, J., Pearce, O., Bartholomeou, P., Bardot, L., &amp; Lonsdale, J. (2006) <em>Achieving innovation in central government organisations</em>. National Audit Office Report by the Comptroller and Auditor General, HC 1447-I Session 2005-2006, 25 July.</p> </div> </div> </div> <p>In 2005 we carried out a Value for Money (VFM) study on behalf of the National Audit Office focusing on <em>'Achieving Innovation: Routes to Progress and Common Barriers in the Public Services'.</em> Achieving Innovation aimed to provide a related authoritative account of why innovation is so difficult to achieve in the delivery of public services, and how successful innovation takes place. </p> <p>We conducted a wide-ranging survey of different types of innovation in government departments and agencies. This work was supported by case study examples of innovation in the public sector, comparator cases from other areas of the public sector, and cases of successful innovation drawn from other countries including Holland, Canada, and Denmark. We focused on all types of innovation, such as: </p> <ul> <li> developing different funding mechanisms, such as the Invest to Save and the Capital Modernisation funds, and finding means to release funding from low salience current activities to facilitate innovations;</li> <li> planning and applying research and development in careful ways;</li> <li> piloting projects imaginatively and speedily;</li> <li> 'debugging' public service delivery chains by taking action to remove small blockages whose cumulative influence is deleterious;</li> <li> realigning the incentives of units and staff so as to create greater commitment to key policy goals;</li> <li> designing appropriate rewards and incentives, for instance, to make modest unsuccessful innovations less risky for officials to pursue;</li> <li> building high levels of organizational and stakeholder agreement with a strategic direction;</li> <li>encouraging stronger 'agile government' responses in time-sensitive policy areas; <em>and</em></li> <li> creating linkages from one build-and-learn innovation step to successive steps, so as to avoid the dangers of 'big bang' planning and possible large-scale failure risks.</li> </ul> <p>The report was produced on behalf of the National Audit Office by a team from the LSE Public Policy Group at the London School of Economics and Political Science, led by Professor Patrick Dunleavy and Professor Helen Margetts (Oxford University), together with Simon Bastow,Jane Tinkler, Oliver Pearce and Patricia Bartholomeou. The project was overseen by Leon Bardot and Jeremy Lonsdale from the National Audit Office.</p> <p>To view the contents of Achieving Innovation, please use the links below:</p> <table id="attachments" class="sticky-enabled"> <thead><tr><th>Attachment</th><th>Size</th> </tr></thead> <tbody> <tr class="odd"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Achieving_Innovation_Full-Report.pdf">Full Report</a></td><td>1.38 MB</td> </tr> <tr class="even"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Achieving_Innovation_Executive-Summary.pdf">Executive Summary</a></td><td>78.85 KB</td> </tr> <tr class="odd"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Achieving_Innovation_Detailed-Findings.pdf">Detailed Research Findings</a></td><td>1.1 MB</td> </tr> <tr class="even"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Achieving_Innovation_Summary-Focus-Group-Report.pdf">Focus Group Report</a></td><td>133.98 KB</td> </tr> <tr class="odd"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Achieving_Innovation_Summary-Submitted-Innovations.pdf">Summary of Innovations submitted for Project</a></td><td>356.67 KB</td> </tr> </tbody> </table> http://www.governmentontheweb.org/?q=publications/25#comments Innovation Thu, 13 Jul 2006 11:00:59 +0000 Scott A. Hale 25 at http://www.governmentontheweb.org E-government and Policy Innovation in Seven Liberal Democracies http://www.governmentontheweb.org/?q=publications/34 <div class="field field-type-text field-field-publication-type"> <div class="field-label">Type:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Paper </div> </div> </div> <div class="field field-type-number-integer field-field-pub-experiment"> <div class="field-label">Experiment?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No </div> </div> </div> <div class="field field-type-content-taxonomy field-field-publication-cat"> <div class="field-items"> <div class="field-item odd"> Innovation </div> <div class="field-item even"> Digital Era Governance </div> </div> </div> <div class="field field-type-date field-field-publication-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Apr 2003</span> </div> </div> </div> <div class="field field-type-text field-field-publication-citation"> <div class="field-label">Citation:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Dunleavy, P., Margetts, H., Bastow, S., &amp; Tinkler, J. (2003) E-government and policy innovation in seven liberal democracies. <em>Political Studies Association's Annual Conference 2003</em>, Leicester University, 15-17 April.</p> </div> </div> </div> <!--break--><!--break--><p>by Professor Patrick Dunleavy (LSE and ANU), Professor Helen Margetts (UCL), Simon Bastow (UCL), Jane Tinkler (LSE).</p> <p>This paper explores the extent and character of electronic government initiatives in seven countries: Japan, the UK, the US, Canada, Australia, New Zealand and the Netherlands. In this complex sector there are no 'perfect' cases, no typical representatives of a wider population. The point of our comparative work is to introduce a requisite degree of diagnostic diversity to help explore the variety of causation patterns operating to differentiate national government characteristics from one another. The primary research methodology used has been detailed Web research and systematic documentation analysis across the three governments, extensive interviewing with over 110 officials and IT industry personnel across our countries (mainly focusing on central governments), and some in depth unobtrusive measures censuses and survey work within the UK carried out by the authors for the UK National Audit Office during 1999 and 2001 (see Dunleavy and Margetts, 1999; 2002).</p> <table id="attachments" class="sticky-enabled"> <thead><tr><th>Attachment</th><th>Size</th> </tr></thead> <tbody> <tr class="odd"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/PSA_2003.pdf">E-government and Policy Innovation in Seven Liberal Democracies</a></td><td>287.84 KB</td> </tr> </tbody> </table> http://www.governmentontheweb.org/?q=publications/34#comments Digital Era Governance Innovation Fri, 18 Apr 2003 14:07:48 +0000 Scott A. Hale 34 at http://www.governmentontheweb.org Leaders and Followers: E-government, Policy Innovation and Policy Transfer in the European Union http://www.governmentontheweb.org/?q=publications/33 <div class="field field-type-text field-field-publication-type"> <div class="field-label">Type:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Paper </div> </div> </div> <div class="field field-type-number-integer field-field-pub-experiment"> <div class="field-label">Experiment?:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No </div> </div> </div> <div class="field field-type-content-taxonomy field-field-publication-cat"> <div class="field-items"> <div class="field-item odd"> Innovation </div> <div class="field-item even"> Digital Era Governance </div> </div> </div> <div class="field field-type-date field-field-publication-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mar 2003</span> </div> </div> </div> <div class="field field-type-text field-field-publication-citation"> <div class="field-label">Citation:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Margetts, H., Dunleavy, P., Bastow, S., &amp; Tinkler, J. (2003) Leaders and Followers: E-government, Policy Innovation and Policy Transfer in the European Union. <em>EUSA Conference</em>, Nashville, Tennessee, 27 March.</p> </div> </div> </div> <p>E-government and Policy Innovation in Seven Liberal Democracies by Professor Patrick Dunleavy (LSE and ANU), Professor Helen Margetts (UCL), Simon Bastow (UCL), Jane Tinkler (LSE).</p> <p>This paper looks at the impact of electronic government - widespread government use of information and communication technologies (ICTs) - on the transaction costs of policy innovation. e-government has great potential to reduce the transaction costs of innovation for those organisations that use it creatively. Government agencies rely heavily on private sector computer services providers for ICT expertise. Over time, governments develop distinctive ‘contracting regimes’, where trends in public management reform, contracting styles and markets of computer services providers produce a variety of patterns of contract relationships. </p> <table id="attachments" class="sticky-enabled"> <thead><tr><th>Attachment</th><th>Size</th> </tr></thead> <tbody> <tr class="odd"><td><a href="http://www.governmentontheweb.org/sites/governmentontheweb.org/files/Leaders_Followers.pdf">Leaders and Followers</a></td><td>261.78 KB</td> </tr> </tbody> </table> http://www.governmentontheweb.org/?q=publications/33#comments Digital Era Governance Innovation Tue, 18 Mar 2003 14:05:24 +0000 Scott A. Hale 33 at http://www.governmentontheweb.org